Effective Date: July 20, 2026

Welcome to Siddique Sons Industrial Solutions DWC LLC. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or engaging in business with us, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website or services.

1. About Us

Siddique Sons Industrial Solutions DWC LLC is an international industrial trading and supply company specializing in engineering products, electrical equipment, industrial automation, instrumentation, and infrastructure solutions. We serve customers throughout the UAE, GCC, Africa, and international markets.

2. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

Use the website for any unlawful or fraudulent activity.
Attempt to gain unauthorized access to our systems or networks.
Introduce viruses, malware, or other harmful software.
Interfere with the operation or security of the website.
Copy, reproduce, or distribute website content without written permission.

3. Product Information

We strive to ensure all product descriptions, specifications, images, and technical information are accurate.

However:

Product specifications may change without prior notice.
Images are for illustration purposes only.
Product availability is subject to stock and supplier availability.
Technical data should be independently verified before installation or application.

4. Pricing

All prices are subject to change without notice.

Prices may vary based on:

Product availability
Manufacturer pricing
Exchange rate fluctuations
Shipping requirements
Taxes, customs duties, and import regulations

A quotation remains valid only for the period specified in the quotation.

5. Orders

Orders become binding only after written acceptance by Siddique Sons Industrial Solutions DWC LLC.

We reserve the right to:

Reject any order
Cancel orders due to pricing or technical errors
Modify quantities based on product availability
Request additional information before processing an order

6. Payment Terms

Payment terms are agreed upon between both parties before order confirmation.

Unless otherwise agreed:

Payments must be made according to the issued invoice.
Delayed payments may result in delayed delivery.
Outstanding balances may incur applicable charges permitted by law.

7. Delivery

Delivery dates are estimates only.

We are not responsible for delays caused by:

Manufacturers
Shipping companies
Customs clearance
Force majeure events
Government restrictions
Supply chain disruptions

Risk transfers to the customer upon delivery or collection, unless otherwise agreed in writing.

8. Inspection and Acceptance

Customers should inspect products immediately upon receipt.

Any claims regarding:

Damaged goods
Incorrect products
Missing items

should be reported in writing within 7 business days of delivery.

9. Warranty

Products supplied are covered only by the manufacturer’s warranty, where applicable.

Siddique Sons Industrial Solutions DWC LLC does not provide additional warranties unless expressly stated in writing.

Warranty does not cover:

Improper installation
Misuse
Unauthorized modifications
Normal wear and tear
Damage caused by incorrect operation

10. Returns

Returns require prior written authorization.

Returned products must:

Be unused
Be in original packaging
Include all accessories and documentation
Meet our return approval requirements

Special-order or customized products may not be eligible for return.

11. Intellectual Property

All website content, including text, graphics, logos, product listings, images, documents, and design elements, remains the property of Siddique Sons Industrial Solutions DWC LLC or its respective licensors.

Unauthorized reproduction or distribution is prohibited.

12. Limitation of Liability

To the fullest extent permitted by law, Siddique Sons Industrial Solutions DWC LLC shall not be liable for:

Indirect damages
Consequential losses
Loss of profits
Business interruption
Loss of production
Data loss
Any damages arising from misuse of supplied products

Our total liability shall not exceed the purchase price of the affected product.

13. Compliance

Customers are responsible for ensuring products comply with local regulations, installation requirements, and applicable industry standards in their country of use.

14. Privacy

Use of our website is also governed by our Privacy Policy, which explains how we collect, process, and protect personal information.

15. Force Majeure

We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, labor disputes, transportation disruptions, government actions, war, or supplier shortages.